Forums › DAD | Digital Audio Denmark › AX64 › AD/DA Protools no signal

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Viewing 8 posts - 1 through 8 (of 8 total)
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  • 8 January 2025 at 4:50 AM #2688
    JinXiao ZhangJinXiao Zhang
    Participant

      Hello I used Apollo X8p as a microphone amplifier,Dad man App have signal but Protools input No signal。 Please tell me how to solve it，Thank you

      24 January 2025 at 9:22 AM #2693
      JinXiao ZhangJinXiao Zhang
      Participant

        I solved it

        31 January 2025 at 3:17 PM #2696
        Jon SchumannJon Schumann
        Participant

          Hi JinXiao,

          Sorry about the late reply!

          Glad that you solved it – May I ask what the issue was ?
          Was it routing the inputs to the Pro Tools interface connection ?

          Please let me know if I can help and feel free to email us at support@ntp.dk for faster replies.

          Best
          /Jon

          31 January 2025 at 5:43 PM #2698
          JinXiao ZhangJinXiao Zhang
          Participant

            Hi Jon，

            I got an error routing out of the DAD Man App, and as a result, there was no signal coming in protools.

            On the App, it should be Input AD to output Thunderbolt and then from Input Thunderbolt to DA

            My English is not very good, so I used a translation software I hope you can understand

            Thank you for your reply

            /JinXiao

            • This reply was modified 2 months, 2 weeks ago by JinXiao ZhangJinXiao Zhang.
            4 February 2025 at 10:16 AM #2702
            Jon SchumannJon Schumann
            Participant

              Hi JinXiao,

              Yes, that is the correct way to connect our Inputs and outputs! 🙂

              Best,

              Jon

              27 February 2025 at 7:16 PM #2717
              Haroun SerangHaroun Serang
              Participant

                Hello,

                I wanted to add to this issue as I stumbled on a related setup issue. Not only does the input matrix need to assign the input to the Thunderbolt (or Madi, Dante, etc) channel, but the sample rate must be correctly set inside DADman. Changing the sample rate in DADDriverSetup does not change the setting in DADMan. I hope this saves someone some time.

                3 March 2025 at 10:16 AM #2718
                JinXiao ZhangJinXiao Zhang
                Participant

                  Hi
                  Thanks for the additional questions and how to solve them

                  14 April 2025 at 9:14 AM #2777
                  Jon SchumannJon Schumann
                  Participant

                    HI everyone,

                    Just picking up here.

                    After setting up the DADDriver once, you only ever need to open it up again to check if your hardware is connected and to change the channel count in Thunderbolt if you need to.

                    The DADMan software is where you do everything and if you want your DAW sessions to control Sample Rate, all you have to do is to choose to “Adapt to” your Thunderbolt for the Sample Rate to follow your session.
                    Please be aware that this does not change any of the external sample rates and you need to make sure that you are in sync with your other devices to avoid trouble.

                    Hope this helps.

                    Best,
                    Jon

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